FAQS


FREQUENTLY ASKED QUESTIONS


FAQ FOR PLACING YOUR ORDER


  • How do I go about ordering?

    You can call, email or fax your order to us. We will need to know the total quantity of each size/style of shirt.

  • What is your average turnaround time on orders?

    Our average turnaround time is approximately 10 business days from the date you place your order (sometimes sooner, sometimes later, depending on our current production schedule). Please note that our "peak" season is July - October, in which case it could be more like 15 business days. If the date you need the order in your hands is sooner than 10 business days, please let us know, and we will see what we can do to accommodate your time frame. Additional charges will apply for "rush" orders.

  • What is the minimum amount of shirts I can order for screen printed garments?

    Our minimum order quantity is 12 pieces per design. For quantities less than 12, we offer vinyl digital full-color transfers.

  • Can I have an order with multiple colors or styles of shirts?

    We can accommodate multiple colors of shirts as long as you inform us before we do the artwork so that we can create the artwork accordingly. There is no problem mixing the types of shirts you want (i.e., short sleeve, long sleeve, sweatshirt, etc.) as long as they are the same or similar color.

  • Can I get a different print color on part of my order?

    Yes, a mid-run ink color change can be easily accommodated. A small charge of $7.50 per color, per location, will be applied.

  • What are the standard print sizes?
    • Left Chest 3-4" wide x 1.5"-3" tall Center Front 6-10" wide and 4-6" tall
    • Full Front 12-13" wide x 10-14" tall
    • High Back (tag) 3-4" wide x 1.5-3" tall.
    • Full Back 13" wide x 15" tall
    • Short Sleeve 3-4" wide x .5-2" tall
    • Long Sleeve 1-3" wide x 12-14" tall
  • How do I get my finished order?

    Orders can be picked up during regular business hours. If you need your order shipped to you, please let us know when you place your order. All related shipping charges will be added to the invoice total. Orders will be shipped via UPS unless other terms are set up. We are not responsible for any delays in your order due to bad weather conditions or the negligence of the carrier.

  • Payment

    Before we can begin working on your design, we ask for an initial down payment of $50-$75, depending upon the complexity of your design. The down payment is non-refundable and will be deducted from the invoice total once the order is complete. This initial payment may be waived if you are an established customer and have no other payments that are past due or if you are ordering for a school or business and can provide us with a purchase order number. The entire invoice amount must be paid for upon completion/delivery of your order. We accept Visa, MasterCard, Discover, checks, money orders, and, of course, good old fashion cash. Returned checks are subject to a $35 fee.

FAQ FOR ARTWORK


  • How do I request artwork?

    Create your one-of-a-kind design with help from our professional graphics department. From the initial design proof to the final screen printed product, you'll be amazed at the level of service you receive.


    Please send us an email at uniqueprinter@sbcglobal.net, give us a call at 918-283-2228, or come to our office. Let us know what you have in mind! If you have a picture of your idea, you can give it to us, but even if you have no ideas for artwork...NOT A PROBLEM! Just give us some basic information, such as shirt color, print locations, print colors, and any other text or graphics you want to be included, and our graphics department will work their magic to create a couple of ideas to send you. Remember, the more detail you give us before we begin designing, the better. Basic revisions to the design are never a problem because your input and satisfaction are what we want. At Uniquely Yours Screen Printing, "It's All About U!"

  • How long does it take?

    Under normal circumstances, we can have the initial proof ready in about 3 business days (sometimes sooner, sometimes later, depending on how detailed the design is and what our current job load is at the time). If you need the design proof back by a specific date, please be sure to let us know so that we can try and accommodate your timeframe. We will continue to make changes and modifications until you are 100% happy with the design.

  • What if I have my own artwork?

    If you provide hand-drawn art, please make it black outline on white paper only – no shading or shadows. If needed, please provide an additional color copy.


    Disclaimer: All designs will become the property of Uniquely Yours Screen Printing. We reserve the right to display your artwork in our portfolio for the purposes

  • Why won't JPEGS and GIFS work?

    As they are used primarily for the web, it can be nearly impossible to use a JPEG or GIF file in screen printing. While they may be suitable for a computer monitor, they will appear blurry, jagged-edged, or washed out when applied to apparel.


    Instead, if a JPEG or GIF file is all that is available, our artists will use it as a reference only, redrawing and recreating the artwork in a format that may be used in the screen printing process.

FILE PREPARATION


All submitted artwork must be in a vector file format. Acceptable vector file formats are .eps, .pdf, .ai, .cdr, or .svg. Adobe Illustrator files must be CS5 or earlier, and Corel Draw files must be X3 or earlier.

  • Convert all fonts to outlines/curves
  • Use spot colors only (no CMYK or RGB)
  • Link and include any raster images (do not embed in the file)
  • Raster images for 1 color can only be grayscale or bitmap images
  • For best results, raster images for spot process printing (simulated CMYK) must be at least 150dpi at actual printed size


Call 918-283-2228 now to learn more about the screen printing process from Uniquely Yours Screen Printing.

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